My last post asked you to help resolve the business-IT standoff concerning the approach for a large transformation project. To...

My last post asked you to be the judge of whether a business sponsor of a major initiative should take...

This is not what you need. Yet again, the IT folks and consultants are at odds and you are stuck...

My last post raised the question, "Why does management behavior often diverge from "broadly accepted" theory or best practice?" In...

Why does management behavior often diverge from "broadly accepted" theory or best practice? This question hit me over the head...

Something out of the ordinary arrived on your desk today: an "IT Annual Report" brought to you by your...

My last blog discussed how to promote innovation by dismantling the mistrust that exists between IT and the rest of...

Interested in nurturing technology-enabled innovation? Start by nurturing relationships. IT often impedes, rather than enables, innovation. Yet it's possible to...

The key to freeing IT up is to increase the "IT smarts" of your team. In my previous post, "Find...

Eric Hippel, in his book Democratizing Innovation, says that every organization has "lead users" who "engage in developing and modifying...

We've all been there. Trapped on a plane, heading home — only to be diverted to another airport. The mind...

To get funding for IT-enabled projects, it's necessary to navigate the IT demand management process to prove that you are...

With the cash crunch, focus is coming back in style. A lot of people are hoping for a future —...

Are you a customer or partner of IT? If you answered "customer," guess again. IT only has one customer —...

The book Mistakes Were Made (But Not by Me) discusses the psychological need to feel competent — even when evidence...